Frequently Asked Questions
Click on the FAQs to learn more.
Contact us with any additional questions!
+ How do you ship your products?
We currently offer $10 flat rate shipping for ALL orders, so we recommend bundling items for savings! Once dropped off at USPS, packages will include tracking info. Because we use different packaging for bottles and shirts, your items may arrive at different times if you ordered different products! Orders are usually shipped out every Saturday.
+ Free Los Angeles Curbisde Pickup?
We provide the option of free curbside pickup in Los Angeles. You can select this option at checkout and indicate when it is convenient for you to pick up your order! This option is currently only available in Los Angeles.
+ I have dietary restrictions. Is your sauce safe for me?
All of our sauces are vegan, gluten free, and devoid of added sugars and preservatives. We hand-select produce and always opt for organic when we can!
+ When will you restock?
Batches are small and made with care, so stock is limited. However, we regularly produce new batches, so keep your eyes on our products page, or on our Instagram for updates!
+ How long will my bottle of Hell Honey™ last?
As a result of fermenting most of our ingredients, the natural preservatives in hot peppers, and the acidity from vinegar and fresh citrus juice, your bottle of Hell Honey should be totally good for at least a year kept in the fridge. That said, we've found that our bottles tend not to last more than a few weeks before a new one is on the way...
+ My hot sauce looks like it is separating. Is it still safe to use?
We add minimal emulsifiers to our sauces, so a little separation is 100% natural. Just keep it in the fridge, shake it up before use, and continue enjoying!
+ Do you add any extra sugars or artificial flavoring?
Absolutely not! Our sauces are all natural. We hand-select all of the ingredients that go into each batch. Hell Honey's signature sweetness is derived from fresh fruit!
+ Sliding scale pricing?
Everyone should be able to feel the sweet burn of Hell Honey™. Standard pricing for a bottle is $10 + shipping. If this price point is difficult for you at the moment, please reach out at our contact page. We can give you more information about costs, and we'll work it out!